for the past 20+ years…

I have worked in many different areas (Operations, Sales, Project management, Revenue Management, Distribution Technology and Business Development) for independent hotels (5*), chains (5*) on and above property, an affiliate marketing company and a Software as a Service (SaaS) company.

My work has taken me across the globe, from Vancouver to Bali, and from the UAE to Russia, including projects in Thailand, China, India, Indonesia, and Europe.

Through these experiences, I've gained firsthand insight into the challenges facing the hospitality industry today - particularly the fragmentation and diversity of technical standards, as well as the constant evolution of new technologies and channels.

As a result, I've developed a unique ability to convey complex technical concepts in simple terms, while challenging the status quo with best practices and proven strategic methodologies.

Whether you're looking to optimize your operations, increase revenue, or drive growth, I have the expertise and experience to help you succeed.

Contact me today to learn more about my services and how I can support your business.

Services

• Holistic project management to ensure your projects are delivered on time, within budget, and to your exact specifications.

• Optimization of your distribution landscape, helping you reach your target audience through the right channels and platforms.

• Research and evaluation of systems to identify opportunities for improvement and increased efficiency.

• Supervision of system installations and migrations, minimizing disruption and ensuring a smooth transition.

• Creation and execution of audits to identify areas for improvement and best practices.

• Creation or optimization of processes and standards, streamlining your operations and improving your bottom line.

• Set-up support structures to ensure your business has the right foundation for success.

• Identification of trends and needs to create a roadmap for future growth and development.

• Pre-opening support to ensure a successful launch and a strong start for your business.

• Creation and monitoring of distribution and revenue KPIs, providing you with valuable insights into the performance of your business.

• Creation of e-commerce strategies to drive traffic and increase revenue.

• Recruiting consultancy to help you find and retain the right talent for your business